The purchasing was very professional The purchasing was very professional. The shipping with R&L Pro was terrible. It took 6 days from NY. to PA. UPS would have put R&L to shame. Thank you for being there when I needed assistance in purchasing but please get better delivery companies. JDA in Pennsylvania.

Great communications! I really appreciate the way ToolFetch kept me informed about delays in shipping while they awaited a shipment from the manufacturer. Will be happy to do more business with them in the future.

Day in oldest civilization We started planning 10 months before our trip travelling through Egypt & dealing with Latif of Deluxe Tours (not to be confused with Deluxe Travel) was a breeze. He was helpful, informative & made good suggestions. He helped us (group of 8 friends) arrange our domestic travel (train & plane), tours, transfers & can also get good prices for hotels & the Nile cruise. The drivers appointed were punctual & most importantly safe drivers in good new vehicles (with excellent airconditioning). The tour guides used by Deluxe are all excellent but special mention goes to Nevin in Cairo. She is the best guide ever - her knowledge is excellent but her friendly, helpful manner made each of our tours with her extra special. She truly went above & beyond to make sure each of our group members was well looked after. Also special mention to our guide Mohamed in Alexandria. Overall - I would highly recommend using Deluxe Tours for planning & booking your tours in Egypt. Latif & his team will definitely meet your expectations & you will have a great trip. It is much better to book directly with a trusted local travel agency than going through a foreign one (who will end up using a local agency again).

Fast Shipping and Easy to Deal With Ordered my christmas present for my son, I was worried b/c it was a few days before Christmas and i thought he wouldn't receive it. I spoke with a Toolfetch sales rep who was very friendly and helpful and upgraded my shipping to 2nd day air at no charge! To my surprise the order arrived as promised and they paid for the additional expedited shipping. My son was happy and I was extremely excited. I will be telling others about toolfetch's great service and customer service.

The sales rep went out of his way to… The sales rep went out of his way to assist me with both purchases. He kept trying to get the date pushed ahead for Colorworks Inc. The only problem that it took too long to be shipped over here. That company that builds them should have some ready to ship at any time instead of taking 4 months to get to us, other than that Toolfetch your employee that helped was great.