Specialized was a great company to do… Specialized was a great company to do business with. I was ordering a Zamp solar panel and hardware. The ladies assisting me were extremely helpful. They made sure all the part numbers and prices were correct. Since it was being drop shipped to a different location they double checked that also. They were so great to deal with, friendly and happy. Communication after all was finished was super. Email confirmations on order and shipping were prompt. And the delivery was on time. Great job Specialized

I ordered latches for my peda steelguitar case I ordered latches for my pedal steelguitar case,they arrived quickly and were direct relacements. Since I am a professional musician it is very important that my cases latch properly for travel.Thank you for your service!

Waimea's service I had several questions and, both Bend and Texas were very knowledgeable, courteous, and prompt. The unit shipped and arrived as promised. I haven't used the unit yet, but appears to extremely well built

Online transactions done right! Went online - found what I was looking for - placed my order - order was acknowledged as having been received - order was shipped the next day - received a day or two later. Done! Perfect!

I'm not sure how to review my… I'm not sure how to review my experience. I ordered this backpack through my company website and the pictures and descriptions were terrible. So the one I got was not the one I needed. I haven't had time to contact your company to see how I need to proceed to correct the mistake. I'm sure that your website is much better at describing your products. So I guess someone needs to work with our web people to make it work better to prevent mistakes like this in the future.