Rob the MVP I spoke with Rob today and had an AMAZING experience. Not only was he a kind and helpful representative, but helped answer every question I had. Customer service like this make me feel like a valued customer. Thanks Rob! - Evan

These are impossible times for… These are impossible times for everyone. Mersi communicated clearly with us when they needed to change the brand of home test kit available, and we were happy with how quickly the tests were shipped. We are grateful to have received home tests when they are so difficult to purchase in the stores where we live. Thank you, Mersi!

Easy to place the order Easy to place the order. Arrived within 2 days. Safe delivery, porch delivery, as requested. When calling customer service about expiration date, gentleman was lovely. He explained all. We hope We never need to use these Covid tests but so happy to have done business with you.

thank you for your dedication! We received our order of Binax tests, and are so appreciative of all your dedication and hard work in getting our order out. We know you were deluged with requests. It must have been a huge job. Thanks a million for doing everything you could to help us be safe over the holidays. Lucy

Jumped to conclusions too fast Like many I ordered binax tests and was quite disturbed when the order was abruptly canceled days later. I expressed my displeasure on here but have since discovered that this wasn’t an intent to mislead rather an honest hit to Mersi’s supply chain due to the federal government. I have since received replacements for my order and while not what I originally ordered it is a solid replacement. I am big enough to admit that I judged this family company too harshly and too quickly. They have remedied the situation and I can only imagine how hard they must have been working to get this done.