Mark Ng
GBGreat bolt extractors Good product, fast shipping with tracking, and guaranteed not to be a fake from other websites since it is direct from the manufacturer. Website was laid out well and checkout was easy. There are also videos on how to use the product, just make sure it is counterclockwise!
Doug Periman
GBX-out works! First time using this kit. Had a allen screw head that was stripped out and in an inaccessible area. The X-out bit removed it just as advertised. (Just paid for itself) Can't wait to try the extractors on a broken screw. I expect them to impress as well. Quality product, two thumbs up!
Stuart Turnbull
CANo problem with the ordering process No problem with the ordering process. I had a problem with the time it took to deliver the product. I paid for first class shipping, $15.50 with a posted expectation of 6 to 9 days (February 11 to 14) but never received my package until February 23rd.
Phillip H
GBMicro-Grabit Success! The micro-grabit is best tool for removing screws... That I have known for years. Their "customer service" gave me the same feeling as like I had successfully removed another stubborn screw and saved me hours of work! What a relief!
James Alsford.
AUExcellent Service I had a couple of damaged screw heads after putting items of furniture together with an hex key. The screw extractor items for sale in hardware stores here in Australia did not have very good reviews. I went on YouTube and watched a video of various damaged screw and bolt removal kits being tested. The Alden GrabitPro 4 piece kit 8440P Made in the USA had a good review so I e-mailed Anthony Rallo at TheGrabitStore.com and asked a few questions. Anthony was fantastic and was keen to help and gave me first class professional service. I made the purchase and awaited the kit to arrive by post. After dispatch this took quite a while to reach me in Australia. I haven't been able to use the kit yet so this review is on the service I received from Anthony and I will do another review once I have been able to use the product.