Rhea and Stan Slowik
GBCustom vent for greenhouse The custom vent was exactly what we needed for the flue on the furnace vent in the greenhouse. A size that was not readily available at the stores here. Prompt manufacture and delivery was another issue. The date promised with the purchase and the delivery were anything but smooth. It finally arrived days late and the only thing that saved the job was that the installers for the repairs to the greenhouse were also delayed in finishing the job. Things worked out but not without some good antiacids along the way!!!!!
HAROLD SETLIFF
GBNice Design Purchased 18 vents for the attics of our townhome complex. We chose these since they claim to be tested to 200 MPH winds since we live on the east coast. However, we have some leaks, which appear to be due to the installation. The roofers did not look up the instructions online, and just used a roofing nail in each corner. It appears they need to go back and add screws like the instructions show. If this fixes the problem, I'll upgrade the review grade.
Dennis-Oregon
GBProduct=5; Service=3 The product exceeded expectations. I bought it online, without any experience in what i wanted for a vent for a bathroom fan but knew i had little room between upstairs bathroom ceiling and roof line. So five stars for the product. Three stars for communication of when the product would ship. After three weeks i called to find out the product would likely ship the same or next day. I can't help but feel my call prompted the shipment. Your system lacked a follow-up email to advise customer of shipment. All i got was the order was sent to manufacturing. Also the ordering process was cumbersome, having to wait on a shipment cost after ordering. Expensive shipping $18 for an $18 vent. For a regular UPS cross-country fee for a part that weighed a few ounces seemed high.
Keith Brown
GBwrong part right treatment I ordered a vent cap to be painted. I received an unpainted one. Upon notification active ventilation immediately refunded my money. Sometimes it goes wrong but they made it right. That is my kind of company.
Nirmit
GBNice products Great service and products. Thanks. I will recommend my friends and colleagues