Purchased manual was received quickly Purchased manual was received quickly, and though while the original download link was for the incorrect manual, it was quickly replaced and resent with the right one without hassle. Very appreciated.

It was a total waste of money It was a total waste of money, as a service manual it has a total lack of information , I’ve got lots of service and parts manuals in hard copies and on PDF which all have full break downs of the machines , I got a better break down of this Linde from the parts supplier at no cost

Avoid this vendor Unwilling to offer refund for simple mistake in a download. Customer service was dismissive and unwilling to. provide $17.99 refund for an obvious mistake. 6/19/23 Third effort at resolution ineffective, had to involve payment source as offer to sell me a 15GB download for an additional $14 is just not satisfactory. 2 stars for quick responses, irresolution aside.

Brilliant efficient effective support. -

My John Deere compact loader broke down… My John Deere compact loader broke down on the job site. I ordered a diagnostic manual because it said instant download. I clink on there email download link and it just takes me back to my purchase page click on the download there nothing happens. Have replied to there email if something goes wrong and contact link. There phone number given for support doesn't have anyway answering just wants you to set up a mailbox. I wish I would of went to Trade-bit or somewhere else. Now I got 4 or 5 companies I'm holding up from working. It's definitely isn't instant download so beware and they don't answer there customer support. Support contacted me and if I wanted my money back or still download the manual. I downloaded the manual with no problems thank you for your time to fix this matter