Eugene Duncan, PLS
GBWe have ordered items from Tiger … We have ordered items from Tiger Supplies and usually don't have an issue. We were disappointed when we ordered new prism poles and the level vials were not adjusted so the poles would be plumb. We can do that in-house, but they should come ready to use. The same applied to the separate level vials that attach to a 0.10 diameter rod that we ordered, both were loose and not ready to attach to the rod. Our last order has taken a month to fill, which is highly unusual in our dealings. I am beginning to think they are getting as busy as most surveyors seem to be. Will still use their service, for the lower prices.
Haley
GBOrdered an item for a customer and they… Ordered an item for a customer and they canceled. Contacted them for a refund, was initially told I couldn't return because it was over the 30 day period, when it had only been a week. Then the customer service rep argued with me about it, provided an order an tracking number that was incorrect and when corrected she just stopped answering. I can't get anyone on the phone either. I would never recommend using them.
Consumer
GBI had a great experience working with… I had a great experience working with Tiger T's. As a small business owner myself I like working with other small businesses. The attention to detail was great. I appreciated that Mike insisted on running a sample shirt before he processed my order of 350 to ensure that I would be happy. Great service, fair price, good turn around time. I will use Tiger T's again.
Thomas W.
GBTake of the small guys I purchase very little from a volume stand point. I purchase a couple of Rite in the Rain field books every few months. I was contemplating purchasing elsewhere, however, a representative took care of me and even though it cost a little more, your customer service was the difference. Tom Patton Evoqua Water Technologies
Bruce Fillmore
GBDon't panic about the shipping date… Don't panic about the shipping date stated, the items usually ship sooner, but never later. I think they are estimating conservatively...product is packed so it doesn't get damaged, and always arrives safely. I've ordered from them several times, never any issues.