5 stars for sure I messes up my order..They fixed it..Fast E-Mail response and great communication. They are a little slow in mailing but no problem getting your stuff..Seems to be a Great company. I will order again and don't expect any problems at all. Fantastic engraving on knifes I have ordered. They look great..I can;t brag enough on there commutation plus they have a phone that actually works, and someone actually picks up.

never again the product was said to in stock when it wasnt. when i finnaly was able to get ahold of these people they gave many excuses to why it wasnt in stock and the site said it was. i was even told they dont carry this specialty item (esee junglas) if that is the case it shouldnt say in stock on there site and they were consistantly wrong about were it was and wen it would ship. it finally shiped yesterday after two weeks of stressing and trying to get ahold of the company. the knife not being there and them in no rush to get me my product but imediatly withdrawing money from my account is one thing but not why i would strongly urge you to shop elsewhere. the reason is with all emails phone calls i was only able to get ahold of them twice in this time and they misinformed me at those times telling me my package would ship today wen it wasnt even close. on top of that not one of my emails was responded to even tho they say they willl respond within 24 hours. so extremely lazy and slow with the no customer service this is why i wont be shopping with these people anymore and i hear they have six different websites so be careful out there

REALLY GREAT!! Shipping was followed through by the letter, customer service? REALLY GREAT!! helped me make a selection and answered all my questions nicely, definitely recommend and i am definitely ordering here in the future!!

Excellent Customer Service Awesome prices and costumer service. I called to check on the status of my order and couldn't of had a more pleasant experience. The costumer service person was polite and nice as could be.Thanks and can't wait to place my next order

Where's the engraving?! I thought they had forgotten to engrave my axe, until I looked REALLY hard and found something under the rust. Yes, the axe had rust on it. I still have the rag with red on it from cleaning. I found what seems to be my name on it. I can barely make it out and still not clear with a magnifying lens. Nothing like what they have on video on their homepage. Communication was great until I noted the problem. I've sent 3 mails over the past 6 days about my situation but no answer. The picture I'm attaching shows what seems to be the engraving under magnification. I know its too late but I read the fine print on the home page. "Not responsible for engraving" What can I say... At least I got the axe? The engraving was so small that I could possibly pretend its not there? Wish I could at least get my engraving money back...