At first it was difficult getting… At first it was difficult getting logged back into the new site and platform but Brad Newman at the support desk really helped out.

have patience, they'll come through!!! Even though most are doubting right now specifically because of their recent migration, they are still pursing excellent customer service and providing satisfactory service to their client base. can't ask for anything else from this company. traders are truly their priority and they show it (even though it might take a tad bit longer than normal because of their migration)

Awesome service I was actually impatient with these awesome people during their service migration phase. Agent Sue really addressed my issue. Thanks to surge trader!!

Their support is exceptional Their support is exceptional, no doubt about it. In my experience, they responded and gave me solutions for a problem, very fast. Also, I like both the Surgetrader's portal interface and it's trading rules.

Navigating WebTrader I wanted to improve my navigation of the new platform. Reached out to support and Brad Newman was assigned to my case. He was prompt, clear and helpful in each of his responses (initial and follow up) with me. Made it easy to understand and was clear and honest in letting me know the current situation at the back end and near future support initiatives aimed at helping us!