pj west
GBhave patience, they'll come through!!! Even though most are doubting right now specifically because of their recent migration, they are still pursing excellent customer service and providing satisfactory service to their client base. can't ask for anything else from this company. traders are truly their priority and they show it (even though it might take a tad bit longer than normal because of their migration)
Frank Peluso
GBAt first it was difficult getting… At first it was difficult getting logged back into the new site and platform but Brad Newman at the support desk really helped out.
Elias Hernandez
DOTheir support is exceptional Their support is exceptional, no doubt about it. In my experience, they responded and gave me solutions for a problem, very fast. Also, I like both the Surgetrader's portal interface and it's trading rules.
Arif A.
TRUnbiased Review Each time a good review is posted, the detractors label the reviewer as an "insider." I am as neutral as one can be. Regarding recent reviews, I'm not sure what they're referring to. Personally, I received my login details for my live/funded $1M account exactly as promised on April 1st. While it seems some accounts might be experiencing delays, the CEO clearly stated in the migration video that trading should be possible by the first week of April (this is till the first week). As for the platform itself, it surpasses MT4/MT5 in many aspects. An excellent feature is that you don't need to download the app on Android, for example; simply log in from the mobile browser and use the "Add it to Home Screen" function for no-login quick access anytime, anywhere with a single click. The spreads are incredibly tight, the best I've encountered, and overnight swap rates are at their lowest. Admittedly, there are still some issues with the Dashboard in terms of reporting and withdrawals, but I'm confident they're being addressed. It's important to recognize that SurgeTrader transitioned from FPFX (the tech provider) for our benefit, and I can already see improvements in technology, spreads, and swaps. I am sure they must be copy trading our live trades to hedge themselves, resulting in mutual benefit. Hopefully, SurgeTrader remains forever and grows to the top of the prop firms ladder, to the so we can continue benefiting.
Corne van Hekken
NLPyramid Scheme SurgeTraders Taking money from people to buy the funded accounts. But not issuing a funded account. Sounds like a pyramid scheme. Passed the bar, havent heard or seen anything since.. Worst prop firm in the industry. Customer service is also terrible.