Skanthakumar Pathmanathan
CAI was using a family member's debit… I was using a family member's debit card to purchase a funded account challenge with this company because I was having issues with my card. They automatically set the account under my family member's name just because the billing of the card was under their name. Knowing that this would cause issues, I tried to contact support to find out if they could just make a simple switch to whose name the account was under. (the account has no trades yet so It shouldn't be an issue) After contacting their support multiple times, I've been left with no response for four days now, I am honestly disgusted with their customer service. If they cannot fix a simple issue like this I am afraid of what service I will be given in the future with this company. If you are looking for a company with good customer service, FTUK is not the way to go, many other companies respond very quickly to customer issues and have similar, if not better deals. If you are just stumbling on this review and looking for a prop firm, I would recommend FTMO or Funded Engineer. With funded engineer, I've never had to wait more than 20 minutes for a response on an issue, even in high-volume periods.
Jordan Stephenson
GBAffordable plans without compromising… Affordable plans without compromising quality? Sign me up! This prop firm delivers on its promises. They don’t have any hidden or unwritten rules, I love trading with FTUK.
Van
BECriminal organisation I had problems at all stages with this company. They gave me a 22.5 K instead of a 90 K instant account. I passed and then they changed the rules that I had to make another 5 % and with trailing drawdown. Passed again this 90 K. Expected a 180 K account and a payout. Then surprise they came up with a ridiculous excuse that I violated their terms and conditions which doesn't make any sense. Reading all the reviews, it's clear that all the positive reviews are fake and totally impossible. Send them emails and chat with them and you will immediately see how terrible their support is. They don't even answer emails. They should have paid me 6400. Complete scam and I will report them. Hope enough people will take action and get these people behind bars.
Kian Summers
GBTrading with FTUK these past 6 months… Trading with FTUK these past 6 months has been a fantastic experience. The combination of low spreads, clear rules, and flexible trading options is unbeatable.
MRTN
DEAbsolutely unprofessional company Absolutely unprofessional company! I had 3 accounts (real money), then came the switch away from Metatrader. My accounts were not in the red. I asked for a reversal as I had bought the accounts on the assumption that Metatrader was available. Answer: NO. There would soon be cTrader. So I thought I'd wait until cTrader came. Now my accounts are “breached” due to lack of activity. FTUK offers Matchtrader, a trading app for toddlers and not for professional traders like MT5 is. I don't know any company as unprofessional as FTUK (I am a client of several prop companies with large accounts). I do not recommend the company and will also publicly advise against it on my financial blog. I seldom write reviews but this lack of transparency and poor service makes me do so.