Fast and helpful service Fast and helpful service! Bottles working amazing. Definitely a lifestyle game changer! 10/10 worth the investment.

Ion backs their products with stellar customer service In addition to the quality of a product, what impresses me more is the customer service behind the product. No product is perfect, and things may go awry. Ion Bottle backs their product and has EXCELLENT customer service to address issues with the product making sure you have a functional bottle.

Great customer service. I had a minor problem with a bottle and customer service replaced the bottle with a different model. They went to great lengths to ensure I got a perfect bottle and it was obvious that they cared about what they were selling, satisfied customers and the health benefits of this water. This is why we need small businesses in our world. Much appreciated.

Mixed feelings I brought two ion bottles, two different t shapes. One keeps water cold, amazing. The other one didn’t keep the temperature Both bottles within the space of 12 months have broken at the clasp used to open the bottle. Disappointed as they are higher end bottles so did not expect this It has put me off buying another one

Rust particles started appearing at the… Rust particles started appearing at the bottom of the bottle. You can see under the membrane there is rust inside near the screws that hold the seal at the base to make the membrane waterproof. I reached out to the company via their texting service and have yet to receive any response. I have operated the bottle according to manufacturer guidelines and relieved pressure after each use.