Joseph Lister
GBExcellent Customer Service From Day 1 I have to say from day 1 the customer service I received from Climb is phenomenal! They explain all loan details, they are patient not to mention overall super friendly! Further, They are persistent in making sure your concern on your account is taken care of right away. I was helped by Laura. Because of the pandemic, my hours at work was cut drastically. She was able to relieve my worry about my deferral form being process within the given time frame as it was nearing payment by having it processed in a fast timely manner! As a student, This is just what I need in these trying times of my life. They really care about their clients, and they go above and beyond!
Coleman I.
GBReasonable requirements and quick service! Was in a bind and working with another lender called Skillz Fund. They were no help and had unreasonably strict requirements. I gave one call to Climb and they quickly let me know exactly what needed to happen. Their lending requirements were very reasonable and got me taken care of super quick! Would highly recommend!
Naly Thao
GBQuick and Simple User friendly site to apply and got pre-approved right away. The Climb team kept me up to date with the process and made sure I was able to turn in the necessary documents to expedite the approval process. Once everything was approved, Climb contacted my school and confirmed the exact cost of my classes and even updated me after everything was confirmed. Simple and quick so I can start on my education right away. I am so excited!
nici davis
GBWorst customer service I have ever… Worst customer service I have ever experienced 🤬 I was told that they have no proof of any payments on my account for almost 12 months. I have proof of every payment. They have done absolutely nothing to fix this. I would definitely not recommend!
Marissa
GBPLEASE IT IS NOT WORTH IT PLEASE IT IS NOT WORTH IT. They are scammers with unrealistic expectations and leave you to the wolves when you are going through hard times. I tried to ask for help and they left it up to my school which my school had no plan of action for help and because it’s in between the two schools, this situation floats in limbo