No one answers the phone in sales or chat during normal business hours My rating is more due to the sales customer service than the actual courses themselves. This is due to the fact that when I wanted to ask questions before purchasing the Entire IT Certification Training Library I couldn't get anyone on the phone or in the chat session during their normal business hours of 9:00 am - 5:30pm ET. When you call the sales number at (888) 840-2378 you get a recording. The recording first tells you "your call will be answered in the order it was received." It does this a few times within 2 mins. on hold then tells you to leave a message and someone will call you back. I tried the chat window as well. No one is Ever there. I am a busy individual which is why I take online, self-paced training courses. It's all about convenience when I'm learning at my own pace. Leaving messages or voicemails to companies that say they are available and then they are not, is very annoying. There only seems to be ONE salesperson, Tom, and you get his voicemail as well when you are transferred. I'm not surprised that he doesn't answer -- he's just ONE person. There are a lot of courses on this site and I find it very hard to believe that one person can handle and give quality answers to all the questions about All the courses. I was referred here from a good friend. But I found out recently that QuickCert looks to have been acquired by another company, Oncourselearning.com (which doesn't appear to even list QuickCert in their catalog of products) so that could explain the lack of a customer support team in QuickCert sales. At this point, I'm not sure QuickCert will be around if there's no sales support. I'll go elsewhere, maybe Pluralsight or Microsoft Academy. QuickCert may have lost a customer due to the acquisition -- whether their buyer cares or not appears to be the case since they only have ONE sales person for 200+ courses for the ENTIRE QuickCert IT course library. I never write bad reviews, but this experience was bad.

Great videos cover the subject matter in depth. The lessons are very comprehensive. I am learning a lot. I really like when the instructor does hands on demonstration of the material. He shows the parts of the computer from all angles and makes it very clear as to what he is doing.

SCAM ARTIST Do not I repeat do not use this company is a scam artist company I’ve contacted my congressman in the Better Business Bureau they are reported scam artist do not do business with them I paid them upfront and they said they would call me Friday at a certain time I sat by the phone they never called I had to call them 4 hours later and they said they called me and left a voicemail there was no voicemail and no phone call pure scam artist They also said they would not be refunding my money praying on seniors

Good Course Materials/Exam Study Guide Materials I purchased a Groupon for QuickCert Training materials for the CompTIA A+, Networking + and Security + exams respectively. The materials were well presented more or less, good slideshows and demo's involved. Recommendations to be better value to customers: Include Queue cards for studying, access to direct any relevant questions to the training of said course materials, perhaps more challenging chapter reviews. All in all though, fantastic value for a $100 investment.

quick cert Quick cert is hard to follow. The labs and the chapters do not seem to go together. Plus I had a friend sign up with quick certs and I never got the 50.00 sent to me. I think that is bad customer service.