customer
GBAbsolute criminals took an annual… Absolute criminals took an annual subscription for £90 for a service we hadn’t used!!! I told them within 14 days of them taking the payment and they refused a refund . No warning email they were to take the money . We used it once in 2023 . Money robbing theives . I’m a nurse not a winger and they are absolutely awful. do not use this service unless you want to be robbed
James Smith
GBWARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…
Lyn S
GBThieves At the point where a company takes almost £100 with warning and refuses to give it back when asked on the same day they're no better than commone theives. Stay well away. Nothing on here you can't learn for free via YouTube etc To add.....skillshare has not resolved my issue as stated below. They did not supply multiple notifications and have not supplied contact details of how to get further help so u I can only go back to where I requested help before via their Facebook page and customer services who repeat its against our policy to issue refunds. So their policy says they can be thrives and take money for a year's service which the customer doesn't want. As you can access my details skillshare please contact me directly using my phone number as you clearly have the wrong email for me and I will happily accept a full refund for the service I don't require or continue to keep my money when you have no moral right to. Your choice as I said before you have the power here
Carrie Marks
GBExtremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.
Kytah
GBAwful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial