I subscribed to a 1 year free trial… I subscribed to a 1 year free trial that unfortunately ran over. They charged me $165 for the $99 subscription I didn't even want and haven't given me an explanation for the $165 after a month of back and forth with their useless customer service. Crooks.

Awful customer service Awful customer service! I feel tricked out of a years subscription and they refuse to refund after it auto renewed from a free trial

Thieves At the point where a company takes almost £100 with warning and refuses to give it back when asked on the same day they're no better than commone theives. Stay well away. Nothing on here you can't learn for free via YouTube etc To add.....skillshare has not resolved my issue as stated below. They did not supply multiple notifications and have not supplied contact details of how to get further help so u I can only go back to where I requested help before via their Facebook page and customer services who repeat its against our policy to issue refunds. So their policy says they can be thrives and take money for a year's service which the customer doesn't want. As you can access my details skillshare please contact me directly using my phone number as you clearly have the wrong email for me and I will happily accept a full refund for the service I don't require or continue to keep my money when you have no moral right to. Your choice as I said before you have the power here

I have an account but to sign in I need… I have an account but to sign in I need not just once put in my email address and password but also register through one more option. it takes so much time and there is no need for that, it is just online learning platform not a bank for god sake!

Extremely predatory pricing structure Extremely predatory pricing structure. Auto renewed with an email that went straight to my spam. I barely even remember signing up for the service in the first place, and never used it. As soon as I saw the (significant!) renewal charge on my CC bill I contacted them, and they refused to refund even though they could likely see I had never used it. I’ve had this happen a few times with subscriptions, and usually if you reach out within a window, they’ll accommodate the ask — left a terrible taste in my mouth and now will die on the hill of Skillshare being the worst.