Stacy Thomas
GBNo refunds for Duplicate Charge Update - I was contacted by Lezly and she was able to help me with my duplicate charge! Thank you!! They refused to provide a refund for my duplicate purchase. Customer support wouldn’t even look into my situation and used a blanket email response.
James Smith
GBWARNING WARNING: THEY SNEAK POLICIES INTO THEIR T&CS! I emailed them within minutes of being charged as I had forgotten about a free trial that I had taken up. I never received a reminder email and they have now said that they’ve got a policy of not doing refunds for any trials that are longer than 14 days. A very questionable and sneaky approach and I can see why there are so many bad reviews now…
Lyn S
GBThieves At the point where a company takes almost £100 with warning and refuses to give it back when asked on the same day they're no better than commone theives. Stay well away. Nothing on here you can't learn for free via YouTube etc To add.....skillshare has not resolved my issue as stated below. They did not supply multiple notifications and have not supplied contact details of how to get further help so u I can only go back to where I requested help before via their Facebook page and customer services who repeat its against our policy to issue refunds. So their policy says they can be thrives and take money for a year's service which the customer doesn't want. As you can access my details skillshare please contact me directly using my phone number as you clearly have the wrong email for me and I will happily accept a full refund for the service I don't require or continue to keep my money when you have no moral right to. Your choice as I said before you have the power here
Roxanne Pelletier
CATerrible experience I would have given zero if I could. They charged me an annual subscription of $170 without any notification, as I don't receive their emails. When I contacted customer service, they said there's nothing they can do. Terrible customer service. I rarely leave negative reviews, but I had no choice this time!
LB
GBDon't do it - just read a book! Don't do it - you'll never be able to cancel. They hide your billing information and deactivate your ability to delete your account, yet you still get charged. Even under the equality act 2010 they do not assist you - despite asking as a reasonable adjustment. It's horrific. Just go and read a book.