Irene K
AUFabulous Online Experience I’ve ordered from Vitacost three times now and I have had positive experiences each time. Their online site is easy to navigate and they always have the stock that I’m after. Their orders are dispatched so quickly to Australia, I’m honestly shocked by the speed in which they arrive. Thank you for your excellent service and to the team that packs and dispatches the orders - you’re great and appreciated! I will continue to do my orders with Vitacost. Thanks all and keep up the good work.
Davis John
CAI'redently had ordniary experince with… I'redently had ordniary experince with VitaCost. Overall, they were able to meet my expextations- products were adveraged quality for a resonable price. Alothough, product detials were prety limited on the website, customer service is available to answer your queries. Shipping was also alright- hardly any delays. I have to say overall theyhad ok service.
Carol Logue
GBPerfect experience with this company through many years! I've ordered from VitaCost for many years. Orders are ALWAYS accurate. Shipping always meets -- often exceeds! -- my expectations. I love that they keep my list of products I order so I can easily compile my new order.
Joyce
GBVitacost has become the absolute worst … Vitacost has become the absolute worst company to try and navigate their website which always seems to be crashed when they have a big promotion. Their customer service is non existent. They make it impossible to contact them. The online chat is a joke. They do not respond to Messenger or constant e-mails. They need to be brought up to the BBB in Florida for their fraudulent practices. That just don’t care about their customers.If they spent more money on customer service and getting a website like No. 7 has, I would remain a customer. Now I won’t even buy their product on Amazon. They totally disgust their valued customers. Good riddance to what used to be a fairly decent place to buy supplements. This negative review will not even matter to them, that is how BAD and disgusting they have become.
Anonymous Anonymous
GBBeware of their 15-20% discount codes I have noticed that when they showcase a code that will give you 15-20% off - they actually hike up the prices and then offer the discount - so you're not really getting any discount. I checked the prices with Amazon and a lot of times Amazon is cheaper! So just something to beware of. You're not always getting a discount!