FANTASTIC EXPERIENCE After placing my order there was some confusion with the tracking information on the delivery companies' website. I reached out to Yukon Design and they provided the greatest customer service that I have ever received. I am in my 70s and have worked in the customer service industry all of my life and I know how very important it is. I cannot say enough good things about this company. I have shared this experience with several people and intend to order from them again. Thank you, Yukon Design, for your exemplary behavior; I won't ever forget it.

Excellent Customer Service I saw an ad on IG and loved the beautiful simplicity of the man and dog sculpture. I ordered it and strangely, it never arrived (package theft? unsure). I reached out to the Customer Service and they kindly offered to send me a replacement, which I really appreciated. My husband is going to love it when I give it to him for a combined Valentine's Day present/rescue dog's birthday. <3

Not recommend; won't buy again. Requested a refund. 1. I was expecting domestic (America) manufacturing as well as shipping. It is made and shipped of China. 2. It takes weeks to ship 3. Almost zero communication Not recommend; won't buy again. Requested a refund.

This company is a rip-off This company is a rip-off. My order took two weeks to arrive and clearly didn't come from the US. I followed their guidelines for returning the item (it was not as nice as depicted in photos) and was told to follow the instructions on the website to obtain a returns code. I did this process about five times and have written to customer service twice. I have been completely ignored. Shame on them.

Order was made over 2 weeks ago Order was made over 2 weeks ago, emailed for an update and have had no reply, was to be a birthday gift for partner after losing our dog recently. Hoping this is not a scam. The main issue is I received a message re my order saying it was ready to ship, this was not true because not soon after I provided a review I get an update message stating that due to unpresedented things were taking longer than usual. If you say that an order is ready to ship then it's ready to ship. The item was to a birthday gift, this birthday has now passed. There is a need to be upfront about whether you're able to fulfill an order, getting hopes up and then letting them down isn't a nice feeling.