Will not cancel Order I have decided to cancel this order and still waiting for confirmation. I wrote on 14th regarding cancellation of the order and this has not been confirmed. Now the 17th and still no word. This company needs investigating and closed down. They should have a look at my e-mails as I have requested that the order be cancelled. To say it is not based on my experience is untrue and I challenge them to prove otherwise.

I'm writing a second review as I have… I'm writing a second review as I have finally received my orders. They are as depicted on the website so I'm satisfied with my purchase. The shipment was from outside of the country. It took approximately one month to receive my order and had I known that from the beginning I may have not worried about my order. The carvings of dog and person are lovely.

This company is a rip-off This company is a rip-off. My order took two weeks to arrive and clearly didn't come from the US. I followed their guidelines for returning the item (it was not as nice as depicted in photos) and was told to follow the instructions on the website to obtain a returns code. I did this process about five times and have written to customer service twice. I have been completely ignored. Shame on them.

FANTASTIC EXPERIENCE After placing my order there was some confusion with the tracking information on the delivery companies' website. I reached out to Yukon Design and they provided the greatest customer service that I have ever received. I am in my 70s and have worked in the customer service industry all of my life and I know how very important it is. I cannot say enough good things about this company. I have shared this experience with several people and intend to order from them again. Thank you, Yukon Design, for your exemplary behavior; I won't ever forget it.

Not recommend; won't buy again. Requested a refund. 1. I was expecting domestic (America) manufacturing as well as shipping. It is made and shipped of China. 2. It takes weeks to ship 3. Almost zero communication Not recommend; won't buy again. Requested a refund.