Absolute scammers Absolute scammers, they sent an incomplete order on purpose, only ordered three items and only two came, the highest paying item was not inside what a convenienced, the teas have a low expiry date, tea normally has 2-3 years at least. Extremely expensive and definitely not worth it. Please don't buy from here or you'll be scammed, listen to the reviews!!

Never an issue Have been a customer since Mountain fresh days and I was sad they closed their office! I always had good experiences with them and I hope to deal with them in the future if they come back under a different name. My last interaction was in February 2021 but trustpilot wasn't giving me the option.

Dramatic!!! I’ve big dilemma about an order I’ve placed over 3 weeks ago as the company doesn't an answer to phone calls or emails. I was lucky to tried their products before (purchased from seller on eBay) and very happy with the quality. However, as the company on eBay doesn't sell any more their products (now I know the reason why) I have to say that I’m really disappointed and just hope that they will made a refund!

I'm giving up on this company I'm giving up on this company, after trying to rely on them for a herbal product that is difficult to find elsewhere. It takes several attempts to get them to respond to emails. It doesn't help that they've changed their email address but not updated it on their website. They also take little or no responsibility for problems. When I query why I only receive one bottle instead of two ordered, we eventually work out their labelling is wrong. Losing trust, I weighed the product, which is significantly under what is advertised. They just try to reassure me I'm wrong! I don't trust them, and would warn others you might not get what you pay for unfortunately.

Was I just scammed?? Beware!! I ordered various items on the 22nd April - I haven't received anything, or got an email the order has been dispatched. So I tried to contact them - both sales and customer email addresses immediately bounced. (Mobile) phone number just rang out for ages and eventually left a voicemail. Will my voicemail be returned? I wish I had visited their Trustpilot reviews before I tried placing an order with this 'company'. Beware!!!