Dramatic!!! I’ve big dilemma about an order I’ve placed over 3 weeks ago as the company doesn't an answer to phone calls or emails. I was lucky to tried their products before (purchased from seller on eBay) and very happy with the quality. However, as the company on eBay doesn't sell any more their products (now I know the reason why) I have to say that I’m really disappointed and just hope that they will made a refund!

Fab products I am a customer who has previously lived in the UK, but I have now returned to Spain. I was very worried that the delivery times would be long and my items wouldn’t arrive in a good state because of the long journey. But i could not of been more wrong. My items arrived in 5 days using a tracking service. My item was exactly what I ordered and the customer service was very quick. I asked questions regarding dosage and how to take my item. Olive was very helpful and gave me all the information I needed in a timely manner.

excellent products i was too Quick to judge you before because i have seen these last post on trustpilot about you and People were saying like you have so bad service but i have experienced opposite. Good communication and good service. Excellent products 🙏

This company used to be called Mountain… This company used to be called Mountain Fresh, and my review is really based on experience with Mountain Fresh. Also, this company is the one based in Spain now but whose website is nutriherbs.co.uk (There is a company with a similar name in India - confusing I know!) My experiences with this company are very good. The reason I dropped a star (almost deserves to drop 2 stars for this reason!) is the simply TERRIBLE website. It appears to be secure but it is SO SLOW!! They must lose a lot of customers this way. The new website under the Nutriherbs name is just the same as the old Mountain Fresh website. Terrible! It's not only slow but the search function is not very good either, and again, they must lose a lot of customers because the search tends to say they don't have a herb which in fact they do have! Mountain Fresh sell a lot of herbs you can't get easily, though they say they have reduced their stock levels temporarily. I have always found their products to be excellent. They tend to do single herbs which they put in capsules with no fillers, or you can get tinctures etc. I don't always like the individual herbs just put in capsules if it is a product like a medicinal mushroom, which usually needs to be extracted in water or alcohol or a mixture, so I don't buy those products from them. Their customer service is incredibly helpful when you email them. I was once disappointed that they only did high dose Ashwaghanda, but when I emailed them, they put themselves out to do capsules with a lower dose. This is not something you would find a more commercial company doing. From my personal experience, I reccommend them highly. When you get these hand filled capsules the first time, you wonder if they are genuine! However, I no longer have any doubts about their purity and authenticity. You won't be able to order in a jiffy though - you have to set aside some time - get yourself a cup of tea and be prepared to wait! I find it is worth it though.

Responsive customer service Unfortunately due to the pandemic, orders (via Royal Mail delivery) took longer than usual. However this is obviously no fault of Nutriherbs. As a gesture of goodwill, Nutriherbs sent out two packages which arrived this afternoon. All phone calls and emails were answered to in reasonable time frame too. Over well happy with the process