Paid for overnight shipping I paid for overnight shipping when I placed an order on a Friday around 3:30 pm. It did not arrive until Tuesday afternoon. It does state that they do not deliver on Saturdays or Sundays when the fine print is read, but why offer it as a selection on a Friday? You would think it would have at least arrived by Monday. I should have just paid for regular shipping- a total waste of $20.

Overcharged and refuse to refund I purchased expedited 2-day shipping and it was sent regularly (received it an entire week later). When I contacted the customer service to request a refund they refused giving a million and one bogus excuses as to why the book came so late. When I told them their customer service was awful/wouldn't be back I was told "my opinion is respected". UNREAL. BEWARE!

They are not very sure of their inventory They are not very sure of their inventory and are very difficult to get on the phone. I called to question a book that was listed as a bundle. They assured me I would be receiving the entire bundle but could not guarantee a working code. I was fine with that. All I recieved was one textbook. When I called to advise them of the situation, the customer service representative was not helpful at all. Instead she was rather rude and disrespectful.

The best site ever! My #1 go to site when I need books. Affordable with a wide selection of books! Thanks for helping us get through college with books that we can afford and making it a bit easier to accomplish our goals!

Unsatisfied Do yourself a favor and rent from Amazon! The shipping prices, mishaps, poor customer service, and the call I've been waiting 3 weeks for from a manager all says save your money and go to a reputable company. I have rented from them several times and it's just not worth it.