Paid for overnight shipping I paid for overnight shipping when I placed an order on a Friday around 3:30 pm. It did not arrive until Tuesday afternoon. It does state that they do not deliver on Saturdays or Sundays when the fine print is read, but why offer it as a selection on a Friday? You would think it would have at least arrived by Monday. I should have just paid for regular shipping- a total waste of $20.

Overcharged and refuse to refund I purchased expedited 2-day shipping and it was sent regularly (received it an entire week later). When I contacted the customer service to request a refund they refused giving a million and one bogus excuses as to why the book came so late. When I told them their customer service was awful/wouldn't be back I was told "my opinion is respected". UNREAL. BEWARE!

Awesome experience ! I've been renting textbooks from bookrenter.com for quite some time & my experience is always a great one ! Books arrive quickly & their process is very professional !

Books out of stock for rental I was able to rent 2 of the 4 books I need for my fall 2016 semester of college. I attempted over the course of several weeks to rent the other 2 books. I went to another site for the other 2 rentals as I will be leaving for college this weekend. I have, in the past, had great success with renting. This time I was disappointed. Otherwise, I do recommend this site.

Customer for life. This was my first time using them. WOW is all I can say. I am very satisfied. Great prices, fast shipping, free shipping and returns, reusable box, easy print labels, option to extend use if needed.....what more could a student ask for? Highly recommended. I'm already spreading the word about it.