They are not very sure of their inventory They are not very sure of their inventory and are very difficult to get on the phone. I called to question a book that was listed as a bundle. They assured me I would be receiving the entire bundle but could not guarantee a working code. I was fine with that. All I recieved was one textbook. When I called to advise them of the situation, the customer service representative was not helpful at all. Instead she was rather rude and disrespectful.

Saved Me Tons of Cash! I have gone through a nursing program and am currently pursuing a higher designation and BookRenter has helped me so much a long the way. Everything has been smooth, easy, and cost effective. The only time I rented elsewhere, I had issues with them so I highly recommend this service!

Overcharged and refuse to refund I purchased expedited 2-day shipping and it was sent regularly (received it an entire week later). When I contacted the customer service to request a refund they refused giving a million and one bogus excuses as to why the book came so late. When I told them their customer service was awful/wouldn't be back I was told "my opinion is respected". UNREAL. BEWARE!

Hit or miss I love renting my books for school. My freshmen year bookrenter had the books I needed with no problems. I needed 5 books for the upcoming semester. I bought one because it pertains to my major and was planning on renting the other 4. All summer I've been checking for my books and 2of the 4 have been completely out of stock. The other 2 finally showed up but said there were fewer than 9 available so I went ahead and ordered them. They'll be due a little before the end of my semester but better than nothing. Unfortunately I'll have to rent my other 2 books from somewhere else.

Unsatisfied Do yourself a favor and rent from Amazon! The shipping prices, mishaps, poor customer service, and the call I've been waiting 3 weeks for from a manager all says save your money and go to a reputable company. I have rented from them several times and it's just not worth it.