Newair

6600 Katella Ave, 90630, Cypress, United States
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4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About Newair

Products that make life more enjoyable for where you live, where you work, and where you play. ABOUT NEWAIR Newair began out of a garage over 20 years ago. In the beginning we primarily sold portable air conditioners and evaporative coolers. Today, our product categories have something for nearly every part of the home. Our web site now offers a wide range of compact appliances, from heating and cooling, to wine and beverage coolers, ice makers, humidors, and more. We’ve since moved out of the garage into a large warehouse and distribution center so that we can offer our customers same day free shipping from our headquarters in southern California or our east coast warehouse. When we first started NewAir, we knew it would be important to focus on quality products that meet our customer’s needs. We also know that great customer service is the backbone of any reputable company. Today, we’re proud to say this has made us one of the most trusted names in compact appliances. On behalf of the Newair family, thank you so much for considering our wide range of products! We’re very confident you’ll love your choice, and if for some reason you don’t, contact us and we’ll make it right.

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John
GB

Newair Beer Foster Issue I called Newair about a problem I was having with my Beer Foster which is less than a year old. I talked with Hilary in Customer Service about this problem and she took the time to really listen to me. She took the time to explain what the problem was and how they would resolve my issue. With employees like Hilary she is a real asset to Newair.

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Lisa Howard
GB

Newair wins again My request for service was answered quickly and handled easily.

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Blake Gregory
GB

Newair AWR-290DB Wine Cooler Display flashing isssue I called customer service to discuss an issue with my Newair wine cooler. I spoke with Laurellee and she diagnosed the issue and problem resolution within minutes. She provided excellent customer service and I was very pleased with the outcome. She was vey pleasant to deal with. She is an asset to your company.

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Thomas Umpleby
GB

Excellent Customer Service Working with Fern resolving my problem was as good as it gets in providing customer service. Responses to back and forth emails were super quick. Fern gets six stars but, unfortunately, only five were available to choose.

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MSL
GB

Great customer engagement! The competence displayed, and the easiness of conversing with Laurelle made my purchase not just worth it from a value standpoint but also fun! I made a sound decision based on her ability to communicate effectively about the product. New air, you now have a new customer. Thank you.

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