Sameera Chafin
GBAdding additional comments to an issue… Adding additional comments to an issue with my newair unit, the company listened, helped and resolved the issue in under a week. Very impressive!
Todd Mertz
GBFern was incredible at solving my issue… Fern was incredible at solving my issue with my new fridge. He was nice, responsive, and seemed to care about my situation. He was able to solve my issue in a timely manner. I appreciate his time and effort and I am grateful that companies still exist with impeccable customer support and service. Thank you, Fern!
John
GBNewair Beer Foster Issue I called Newair about a problem I was having with my Beer Foster which is less than a year old. I talked with Hilary in Customer Service about this problem and she took the time to really listen to me. She took the time to explain what the problem was and how they would resolve my issue. With employees like Hilary she is a real asset to Newair.
Returning Customer
GBWe are returning NewAir customers We are returning NewAir customers, primarily because we appreciate the products, the customer service (Hilary) was excellent, and the shopping process is very easy and the delivery was even better, quick, on time and as expected.
Lisa
GBCharles Trapp is AMAZING Charles Trapp epitomizes what true customer service really is. He is knowledgeable, responsive, professional and very patient. Those are rare qualities in today's world.