We had ordered a new board that didn't… We had ordered a new board that didn't work with our current panel. BuyFireAlarmParts was very helpful in getting us another board with all the included parts and also RMA the old one. Good experience, fast shipping. Understanding customer supper. Five out of five.

My house is on the beach in a salt air… My house is on the beach in a salt air environment. My previous alarm disintegrated due to the harsh environment. I bought a replacement from another company but the mechanism housing was pot metal. It would not have lasted a week. Yours is sealed heavy plastic. Just what I needed. I realized that the gong has to be metal but yours has a nice paint coat on it. If it wears out I will just replace that part and not the whole mechanism.

Fast turn around! Ordered parts around Christmas, they arrived shortly after to a closed building, in which they updated me via email that they couldn't make the delivery and would try back on the next available opened date. Parts got here fast! Installed and working great!

Materials arrive quickly Materials arrive quickly. Prompt order to delivery time. But the company is glacial speed when it comes to receipts.

Rate 5-star Rate 5-star. Have interfaced with 3 separate employees and all friendly, helpful, professional and show a high level of care for my needs/concerns - and deliver what's promised. Ask for anything more...?