From the first contact From the first contact. Buy fire Alarm parts was helpful and accommodating. Installed the board purchased and it was an exact fit and worked perfectly. it only took a week to ship it to us. Thank you for helping us get our fire alarm working.

Nikki from Customer Support was a star! Nikki from Customer Support was a star! We had to wait for confirmation from a client for a product and Nikki made it very simple to place an order on hold until we had approval. Once we had approval, our item was shipped in a very timely manner.

We had ordered a new board that didn't… We had ordered a new board that didn't work with our current panel. BuyFireAlarmParts was very helpful in getting us another board with all the included parts and also RMA the old one. Good experience, fast shipping. Understanding customer supper. Five out of five.

More Clarity I liked the Responsive Communication. The item arrived within a few days as expected without any damage and wrapped carefully. However, when I went ahead and gave them my information to go through with the Transaction. I was never told how much the Shipping was gonna cost and about the Extra Processing Fee. I will purchase parts from you guys again hopefully but I hope next time you tell me how much all this is gonna cost. Other than that, would highly recommend them.

The Tech's were very helpful in… The Tech's were very helpful in answering my questions both about there product and the issues that I was having with my existing unit. I received my unit within a few days of ordering. I had the panel installed professionally, and had no issues. My alarm techs are now buying products from "Buy Fire Alarm Parts".