Excellent communication Excellent communication! I was kept up-to-date on the status of my order. My part was shipped out quickly and arrived with a couple of days. Installation was a snap. I highly recommend GRP!

New gaskets do not yet seal well I received the two door gaskets for the Whirlpool french door refrigerator, and the bin cover for the deli drawer very quickly. The box they were in was intact. The deli drawer went in fine, looks good. . The gaskets were both very wrinkled and one had a slip in the box indicating it was a return from Amazon ( I cannot understand why) and this was very twisted and more wrinkled than the other We put them flat on a sheet in the warm sun outside for several hours for two days, laid them flat overnight for two nights and I used a hair dryer on them. This took out only the smaller wrinkles. We put them in, I believe correctly, using an instructive video. They do not work much better than the very damaged gaskets we replaced so I am fairly disappointed,hoping that over time they will seal better than they do now.

Caitlin did an excellent job resolving… Caitlin did an excellent job resolving my issue. She keep me informed via email on the process and status of my request Great cuatomer service

Parts came in on time and my husband… Parts came in on time and my husband installed replacements with no problem. The knob and timer are working perfect.

Dryer seal They shipped the part super fast. It was kind of confusing trying to figure out like what adhesive to use but after we found the adhesive, the seal was easy to put on. So far it is working and doing its job.