Best bet The customer service was excellent. Deven took the time to explain changes we had to make to my original agreement due to some Knicks and dings on the side of my phone. However that was only 30 dollars less than the agreed amount, which I was content with. I also had banking and Venmo issues, he was super patient and helpful with my circumstances through to the end. Lastly he answered some questions I had about problems with past phones on the phone with me but finished it up with a post conversation email advising me further. Folks, if you need your phone serviced, tired of your old phone and want to sell it and/or get a new one, make these guys your choice. 100 percent satisfied with this company. No I'm not a bot, or employee, I'm a jackazz from Wisconsin that needed the money and found what I needed. Be well. Sincerely, Joseph

Lack of Communication Got the first payment but did not get the 2nd after a revised offer. Im very disappointed in this company. No response to multiple emails. I will not use this company again. It might just be 38 bucks but it’s the principle of it. I sold them two phones. They revised the offer from 60 to 38 stating the phone had damage. Phone was in good condition when sent. I insured the package before sending it. They claimed deep scratches in the screen. Sent pictures of it and revised the offer. When I asked questions about it, I got no answer. Two days later and still no response. They owe me 38 bucks or need to return the phone.

Quick Shipping & Quick Payment My shipping materials arrived swiftly and I received my payment so fast! I definitely recommend this company. :) I will make sure to work with them again in case I need to sell more electronics.

True and honest True and honest; everything stated on their website is exactly how my transaction went. I'm always hesitant with online vendors claiming to offer best prices for selling old phones and being reliable. Went with them versus others for higher payouts, payment options and reliable reviews. Was able to track my shipment and my order was completed within a day. Got my payment same day of completion instantly through Venmo. I'd highly recommend and will use them again in the future. Smooth and easy experience, as long as you make it that way.

Very pleased with my experience… I was very pleased with my experience at SmartPhonesPLUS! Through the easy to use website I agreed to the tentative value for my iPad, received the shipping materials three days later, dropped off my iPad package at a UPS store, and then received my full Venmo payment three days later!!