SK
GBRefurb was basically open-box, with AppleCare I bought a iPhone 13 mini in excellent condition and it arrived beautifully with an original apple packed cable and 11 months of applecare already paid for. Fantastic deal, quick shipping. (I really appreciate that loop commits to using OEM parts, as some other marketplaces can be more unpredictable.)
Sia
GBIPhone 13 case cover I ordered an IPhone 13 case cover 5 days ago and received it on time in an original sealed Apple box. The pomelo color is magnificent and the quality is perfect. It’s exactly what I wanted and saw at Apple store for a lot less expensive. I will highly recommend Loop Mobile to my friends and family. Looking forward to more purchases in the future. Thank you LoopMobile! 👏 👏
Abdullah Al Maruf
GBNo way to cancel order I wanted to cancel the order just after placing it because I forgot a promo code, but there was no option to cancel. Also, there is no way to reach out to customer service! Called their number multiple times during the business day, but nobody received the call!! And, their customer service mail is broken. Also, I haven’t received the product yet. Hopefully, it will arrive tomorrow. Update: I am jumping my review from 1 star to 3 stars because the product is authentic. Still, I wish they are more active in customer care section. Update: I am changing the review from 3 stars to 5. I was contacted by the customer service and my problem was resolved. The email posted on the website was wrong and I understand that the helpline will not be always there to receive the call. Anyway, looking forward to buying more items.
Steven Berkowitz
GBCompletely Useless Completely Useless. So I ordered a refurbished MacBook Pro from these guys (through Back Market). It arrived DOA with a dead battery incapable of holding a charge. Returned/exchanged it and received a different one with the same exact problem. Now I’m waiting (less than patiently) for a refund. This seller is completely useless and can’t even perform a simple check (like turning the device on to see if it works) before shipping.
Alex McKaughn
GBMy first delivery from Loop Mobile and a 5 Star Feeling! After dealing with other online retailers, Loop Mobile has shown service that I have not seen in any other company in recent times. A company that returns calls, accepts responsibility, delivers a valuable product timely and a great customer experience! I love my new watch!!! Thank You!