Loop Mobile

PTS Corp, (Loop-Mobile) - 2000 S Liberty Dr, 47403, Bloomington, United States
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3.90
Based on 20 Reviews

5

55.00%

4

20.00%

3

5.00%

2

0.00%

1

20.00%
About Loop Mobile

Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others. Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty. Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions. We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable. For more detailed information, please visit our website at https://loop-mobile.com

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Sia
GB

IPhone 13 case cover I ordered an IPhone 13 case cover 5 days ago and received it on time in an original sealed Apple box. The pomelo color is magnificent and the quality is perfect. It’s exactly what I wanted and saw at Apple store for a lot less expensive. I will highly recommend Loop Mobile to my friends and family. Looking forward to more purchases in the future. Thank you LoopMobile! 👏 👏

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Peter Gibbons
GB

I received my phone promptly and as… I received my phone promptly and as described, unfortunately the phone had problems charging and the battery would drain within 4 hours after being charged fully so i will have to have the battery changed. I was unable to return the phone to loop as I had already left the states and will be overseas for 6 months plus. **UPDATE Loop contacted me and offered me a replacement phone at no cost to me, the ,logistics were not entirely seamless due to my overseas location but a replacement phone arrived with some $ credit also. Loop worked hard to rectify my issue.

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Abdullah Al Maruf
GB

No way to cancel order I wanted to cancel the order just after placing it because I forgot a promo code, but there was no option to cancel. Also, there is no way to reach out to customer service! Called their number multiple times during the business day, but nobody received the call!! And, their customer service mail is broken. Also, I haven’t received the product yet. Hopefully, it will arrive tomorrow. Update: I am jumping my review from 1 star to 3 stars because the product is authentic. Still, I wish they are more active in customer care section. Update: I am changing the review from 3 stars to 5. I was contacted by the customer service and my problem was resolved. The email posted on the website was wrong and I understand that the helpline will not be always there to receive the call. Anyway, looking forward to buying more items.

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Tommy Callaway
GB

Couldn't Ask For A Smoother Transaction! The communication was Excellent. Shipping was Fast. I purchased a refurbished Apple 7 watch. Price was very fair compared to new prices. The classification of Pristine was accurate. I like the requirement that buyer must sign to receive. I am very pleased with the entire transaction! I wish instructions were included.

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f
GB

Got exactly what I ordered, but was left in limbo Liked - the product arrived and was exactly what was ordered! Disliked - There was a credit charge, an order acknowledgment, and then nothing for days. No order status until well after the claimed two days to get the order. I called every day (and many times a day) past the original due date and got the same "looking for an agent", "can't find agent", disconnect phone treatment. TBH, I was just about to dispute the charge to the credit card and seek out another company when I finally got a notice that the order was on the way.

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