Refurb was basically open-box, with AppleCare I bought a iPhone 13 mini in excellent condition and it arrived beautifully with an original apple packed cable and 11 months of applecare already paid for. Fantastic deal, quick shipping. (I really appreciate that loop commits to using OEM parts, as some other marketplaces can be more unpredictable.)

I had to be patient and wait just cause… I had to be patient and wait just cause I wasn’t sure when the case would arrive, but they were happy with the product and it was brand new & not used like the item I recently purchased from Amazon. So thank you & very happy with the purchase! ◡̈

Phone does not seem to be unlocked Phone does not seem to be unlocked. It will not connect to my carrier...

Good product except for battery Loop Mobile delivered a very good looking product, good working condition. I cannot see any visible signs of the watch being refurbished. My only complaint about the Apple Watch I purchased is that the battery doesn't fully charge but that is what the conditions are of the purchase. For an Apple Watch, a battery with 100% capability is a better fit for me.

Got exactly what I ordered, but was left in limbo Liked - the product arrived and was exactly what was ordered! Disliked - There was a credit charge, an order acknowledgment, and then nothing for days. No order status until well after the claimed two days to get the order. I called every day (and many times a day) past the original due date and got the same "looking for an agent", "can't find agent", disconnect phone treatment. TBH, I was just about to dispute the charge to the credit card and seek out another company when I finally got a notice that the order was on the way.