I'm always so impressed by soundcore I'm always so impressed by soundcore. Their products are premium quality at such an affordable price. I have purchased the life pt2, life pt 3 earbuds, and now the q30 headphones. Keep doing what you do best soundcore.

Started off rough, but we got there in the end! I bought a pair of Liberty 4 earbuds from their uk.soundcore.com website. Evri failed to deliver the package 3 times, and said that I needed to contact the supplier. The initial email exchange with Soundcore was polite, but underwhelming. They said that I needed to wait 10 days for them to complete an investigate into the delivery issue with Evri. I explained that that is unacceptable. They said they'd send out a new delivery that would take 3 to 10 days. I thought they'd fobbed me off. A day later the first package arrived, but the contents had ben stolen. My earbuds had been replaced by a grubby old book. I've posted a bad review for Evri, and made a complaint. A couple of days later the product arrived. Yay! I've reduced to 4 stars (4.5 would be more appropriate) cos Soundcore should have offered a replacement first, and the comms were poor, but we got their in the end. The Liberty 4s are great by the way. This review is about the service not the earbuds. I've used and loved Anker and Soundcore products for a while and think they are well built and stylish. The Liberty 4s were cheaper on the Soundcore website than Amazon, which is odd.

Having owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏

Exceptional customer service I seldom leave reviews. But this company exceptional customer service deserves to be shared. I’m very pleased how they handled my warranty claim for earbuds issue. They replied very fast. And even replied with reminders when I forgot to answer. And they sent me a replacement. Like I said - best customer service!!!!

Simple and easy to follow link up. Simple and easy to follow link up instructions. Excellent sound, I can now follow my favourite radio programmes anywhere in my house. Clear sound. Only one slight downside : the marking of buttons which should be painted white against the black cover, as I have sometimes pressed the wrong button.