Ross F
GBAwful Awful, I got sent the wrong part safter waiting 2 weeks and trying to get them to fix the problem is like pulling teeth. Customer service is not very good never even called me back after 2 messages I had to reach out multiple times. ***ITS NOW 9/26 and still have not seen the correct items, Buy them ANYWHERE ELSE ****
Sophia L
GBawesome customer service Fantastic customer service, I always get a call to thank me for my business!
Susan
GBWe had issues with our first order We had issues with our first order, and we were worried about the lack of customer service we had received. Thankfully it was escalated to the Sales Manager, John Knoop who took amazing care of us and got our issue resolved quickly. We were a pilot for a new vendor for our school district, and because of the experience, we are referring all of the schools in the district to Two Way Direct.
edgar garcia
GBGreat prices and excellent customer… Great prices and excellent customer service. The sell rep followed up with a call to make sure that my order was right and if I had any questions.
Adam Rivera - Long Range IT
GBThe biggest issue we have with this… The biggest issue we have with this company is the customer service. They were great before we bought all the equipment. Once we did it was near impossible for them to help us. It was a very disappointing experience and we will not be recommending them to anyone we know that needs radios.