They shipped the wrong size Apple Watch… They shipped the wrong size Apple Watch case and for the past few weeks I have been trying to get them to respond to let me know how to return it.

Accommodating customer support Encountered an issue with their Station charger and they were kind enough to send me a replacement as soon as possible. Really love how the charger looks on my desk!

Tridant Fold iPhone Charger Bought the Tridant Fold for iPhone. Product shipped quickly and arrived in ok condition. The item was bought as a gift and not required in the end due to friend already having a charger. Despite claiming 'Free international shipping and returns' on the product screen, which gives you some comfort before purchasing, it is actually not possible to return an item unless you are in the United States. Pretty poor form and obviously misleading product page information. I reached out using the contact us page but did not receive a reply from the company. I'm 99% sure this is just a drop shipping store. The actual item is flimsy (the watch charger doesn't stand up and the magnetic hold is really poor), and the packaging is blurry and poorly printed - no mention of Grav Goods at all. You can buy the literal same product on Temu, eBay, or Amazon for a fraction of the cost ($12 - $30 AUD).

Called and emailed to return item per… Called and emailed to return item per 30 day money back guarantee. Item was damaged. No resolution

I purchased a gravstation from grav goods I purchased a gravstation from grav goods I at first thought maybe they were scams but I can honestly say there product I purchased was fantastic, it keeps everything in one place beside the bed I can see the time and the led light isn’t bright enough to make your eyes shut as with some lights , the product is self is at the highest standard and the company it’s self are remarkable never have I found a company that put themself out to help as much as grav-goods. I’ve also so pleased I’m awaiting a grav bank which should arrive by 17 th but it hasn’t arrived as yet , I’ve found this company so professional and helpful . I’d certainly purchase more from this company,Thank you gravgoods keep up this good work , Mrs patton