Jacquelyn Gentilella
GBSo…I did a lot of research looking for… So…I did a lot of research looking for what I needed and I love the environmentally friendly idea of refurbished items. Let’s put aside the shipping issues I had the forced me to go out of my way to return one of two computers back to them. (Proving btw that their LAST ONE LEFT!! Claim was utterly bogus) The main issue was the laptop would not charge. The battery was dead. I got the laptop for around $250 which on the surface is a great deal. However, when I told them about the battery their solution was to send me a replacement battery. WTH am I supposed to do with that??? I am not a technician! I haven’t a clue as to how to switch them out and I am not a stupid person. Getting someone else to do it is a minimum of 200$ . They sent a YouTube video on How To but I don’t think it matched my computer right. All of which d defeats the purpose of an inexpensive machine! All the have to do is wait for my year warranty to run out then they can wash their hands of me. Go to Back Market or better yet Amazon refurbished.
Isabella Davis
GBGreg was super helpful Greg was super helpful. I purchased a computer from discount electronics a few years ago and had questions about a new one. Greg was patient and explained everying in a way I could understand.
Larry Dominguez
GBPlease tell Greg how excellent his… Please tell Greg how excellent his service was. He was very informative and patient with me during my purchase. I highly recommend him and Discount Electronics.
Kelly Rudolph
GBDiscount Electronics delivered a gem… Discount Electronics delivered a gem with the Dell laptop I purchased. When I couldn’t track my order, I called and Greg got me a new tracking number and we learned it was coming the next day. These guys have earned my loyalty.
KENNETH POLK JR.
GBArmando at the Round Rock store is… Armando at the Round Rock store is great! He patiently listens to my needs for the two different systems that I needed to purchase. He immediately came up with a desktop system that would work perfectly for my needs, and even though the laptop that I needed was not in their store, he found it at another store and got everything ready at the other store so all I had to do was walk out and say this is what I want purchase it and leave. Excellent service!