Susan C.
GBThis company is a fraudulent scam. Just found out today that Appliance Connection shut their business down suddenly and filed bankruptcy. I received the bankruptcy notice yesterday 3/19/24. I tried to contact them today in regards to the washer/dryer set I ordered a month ago and had not received. There is no one to get a hold of, I feel devasted and so shocked and upset. I'm in the process now of working with my credit card to have the $2300.00 I was charged reversed but the informed me this could take several weeks. I'm so sorry I went with this company. I think I'm still in a state of shock about what is happening to me financially and the washer and dryer that I was so looking forward to doesn't even exist.
John Ward
GBSpeaking to a live person (Judy F) Speaking to a live person (Judy F), who gave me a prompt call back. Her knowledge, professionalism and friendly demeanor. Much appreciated, and all too rare these days.
Russ Lindell
GBHighly recommend working w/ Donn Frye at Appliances Connection I was overwhelmed by the choices and vendors for new appliances as we underwent a home renovation project. Working with Donn Frye from Appliances Connection made that whole process MUCH easier and clearer. Donn went out of his way to make sure we knew all of our options, and helped us find repair technicians who could service us at our remote address. Highly recommend doing business with him!
carole parker
GBAppliance Connection Bankrupt with Zero Notification Just learned through Reddit thread that Appliances Connection is now out of business. Bought three appliances from this company since November 2023 -- all delivered. Then I ordered a high end range three times in January 2024. The first two orders -- on sale -- were cancelled and I was told the item had been discontinued in the color I wanted. Changed colors again and ordered another not on sale for nearly 10K on Jan 10. After not hearing from AC after multiple inquiries, today I called credit card company (Chase) and asked them to reverse charge -- they said a decision will be made in 7 biz days. Now ordering an appliance from another company who says they won't deliver for 12 weeks -- screwed on my kitchen renovation timeline. Appliances Connection could have at least notified me of bankruptcy so I would not be scrambling to replace this product or dealing with dead warranties for other products. :(
Kristy Curtis
GBDouglas was extremely helpful in… Douglas was extremely helpful in getting us what we needed, despite a few challenges. After it first appeared that our project would be delayed because of the appliance order, Douglas helped us make necessary changes to get everything we needed on time. Life saver!