Tracey Scott Wilson
GBGREAT DEALS! PRICES ARE REASONABLE. SALES ARE GREAT AND JUDY F PROVIDED ME WITH EXCELLENT CUSTOMER SERVICE WHEN I GAVE THE WRONG ADDRESS FOR MY DELIVERY. SHE SOLVED THE PROBLEM QUICKLY AND EFFICIENTLY.
Patrick
GBMr. Lawton Ms. Katie Bange was BOTH very knowledgeable, and patient with a challenging circumstance of space - requiring very specific machines; but she was also personable and funny during the week-long round-about of e-mails. She also worked while under the weather! An absolute pleasure. THANKS KATIE! Now go home and get better!
carole parker
GBAppliance Connection Bankrupt with Zero Notification Just learned through Reddit thread that Appliances Connection is now out of business. Bought three appliances from this company since November 2023 -- all delivered. Then I ordered a high end range three times in January 2024. The first two orders -- on sale -- were cancelled and I was told the item had been discontinued in the color I wanted. Changed colors again and ordered another not on sale for nearly 10K on Jan 10. After not hearing from AC after multiple inquiries, today I called credit card company (Chase) and asked them to reverse charge -- they said a decision will be made in 7 biz days. Now ordering an appliance from another company who says they won't deliver for 12 weeks -- screwed on my kitchen renovation timeline. Appliances Connection could have at least notified me of bankruptcy so I would not be scrambling to replace this product or dealing with dead warranties for other products. :(
Susan C.
GBThis company is a fraudulent scam. Just found out today that Appliance Connection shut their business down suddenly and filed bankruptcy. I received the bankruptcy notice yesterday 3/19/24. I tried to contact them today in regards to the washer/dryer set I ordered a month ago and had not received. There is no one to get a hold of, I feel devasted and so shocked and upset. I'm in the process now of working with my credit card to have the $2300.00 I was charged reversed but the informed me this could take several weeks. I'm so sorry I went with this company. I think I'm still in a state of shock about what is happening to me financially and the washer and dryer that I was so looking forward to doesn't even exist.
Helen C Mabry
GBDowndraft Exhaust System. I had a list of appliances and a speciality item I needed to replace for our kitchen and Nathan Bent went above and beyond to be sure I reviewed a variety of products before making a decision. He was able to walk me thru the pros and cons of each item and helped me decide on the products that best met our needs and budget. Attentive, respectful, and personable - 160% would recommend him to anyone that needs to buy any appliances ! When I told him I needed to purchase only one today and the remaining items in a few days he worked with me to generate a new quote. So accommodating and thoughtful. Thank you Nathan !