Xiber LLC

4201 Millersville Rd Suite 105C, 46205, Indianapolis, United States
http://xiber.net
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

0.00%

1

10.00%
About Xiber LLC

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services. Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service. On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.

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Kat
GB

Benjamin was very friendly helpful Benjamin was very friendly and helpful, and kept me up to date on the status of my internet connection.

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James Shin
GB

Benjamin helped with greatest patience Benjamin helped me with greatest patience, professionalism and expertise!! I cannot thank you enough! It is extremely hard to find such a great service provider like him in this modern times. Because of him, I have become a loyal customer for Xiber!! James Shin

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David
GB

Yet another Xiber outage Yet another outage that Xiber just can't seem to fix for the second day in a row. I have no other options for Internet and am forced to pay them each month by my landlord. Xiber has also failed to provide promised speeds of 250Mbps up and down since last November. Tech support has no idea why. There seems to be no state regulatory agency to report Xiber to either.

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Ben Mull
GB

My chat technician gave me great advice… My chat technician gave me great advice and also explained to me why I was having connectivity issues. It's always more helpful to know why there is an issue and how to solve it rather than just a solution. Thanks for the help Benjamin!

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Jeffrey A Arnett
GB

Customer service representative Customer service representative, Elizabeth, Dayna from customer service on the phone/text and the Technician that was sent to my apartment (Nick) were all extremely helpful, professional and you could just tell they genuinely cared about my situation. There were different engineers at Xiber that created temporary work and passwords and then there was a router issue that was causing issues inside at my apartment after about a week of having issues a technician was sent out name Nick who fixed everything and was very helpful in helping with getting me connected on my laptop TV, and helping out with downloading the Roku TV app so he just went like the extra mile to get everything expedited in a timely manner even though he had been doing this for years it was like he figured out some of the other issues that Was causing other issues with connection. I’ve been in Customer Service management for many years and was so impressed with the whole team at Xiber . Hi FIVE everybody at Xiber!!! Thank you Mr Arnett

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