I love the size of the laptop I love the size of the laptop, but haven't set it up let. Had some delivery issues with Fedex, but i received it this morning. I left home this morning and when i returned it was on the porch; i was told by Fedex that the original Saturday delivery would be changed to Monday so i went shopping Saturday but when i returned home a note from Fedex was on my door saying they came by and that i needed to sign for the package so they said they would come back Monday, but they dropped it off this morning without a signature. I have the package now so im cool.

Fast shipping and delivery Fast shipping and delivery. However ever the laptop came defective. Blue screen on death during initial setup, crashed at least 20 timws. Had to do a factory reset a few times since it kept crashing. Will not buy refurb again from this vendor. New might be a different story.

They definitely held up their end of the bargain I have several classes coming up that require things like Solidworks, the Adobe stack, etc., and needed a 'heavyweight' Win10 machine, so I chose this. The unit was sensibly priced for what it is (active pen support that works in both Win10 and Linux, a 3k display, a GPU capable of 10 bit colour, and 32 GB -socketed- RAM is a rare find in a laptop), arrived on the promised delivery date, and wad securely wrapped and packaged, in spotless condition, and runs like a charm. I am impressed with both the huge strides HP has made in build quality, and with this vendor's ability to follow through on commitments, even in the middle of year end holidays and a pandemic. If I have to get more computer/IT stuff later this year (perhaps an eGPU enclosure) I would definitely consider doing business with them again.

Nice little computer Nice little computer. Had to update some drivers, but that was an easy fix. Fast shipping and a good price. Loved the addition of the extra hard drive space. Good experience, would buy from again.

My printer arrived damaged My printer arrived damaged. It did not complete the initial setup. Seller refunded my purchase, but I had to ship back the unit at my own expenses, which were not insignificant, being this a fairly bulky item. I did not read their return policy ahead of time. I just assumed my shopping experience would be on par with other well established online merchants where free returns for any reason are a given.