Outstanding Customer Care This customer assistance representative was a FANTASTIC person to talk to!!! Eugene C. She was patient, well educated about the product we were discussing, easy to understand, and was genuinely concerned for me as a customer and the issue I was describing to her over the phone. I missed the rating gadget at the end of the call, and couldn't let this reps effort go unrewarded, so I called back to find out how to give her the credit she deserved! Somebody give this rep a raise! Feel free to email me if you would like to call me directly, we can do that! :-) Thanks, James Spolar

Push Active earbuds no sound I was having a hard time with my Push Active ear buds when I clicked on chat it was only 7:30 am the chat bot said it had sent a message to support and that they would get back to me ASAP a few hours a did receive an email with detailed troubleshooting steps. I had already reset my earbuds and got them working again.

Wayne is very good! Wayne was respectful, did his job well and was very informative. I was very upset when I called but Wayne addressed all my concerns and I will now do business with skullcandy again.

Love SkullCandy🖤💀 The team has been very helpful from the start. Unfortunately they couldn’t fix my original product but they definitely made up for it!

Attentive and professional Service was attentive, quick and provided the information I requested in a professional and courteous manner. I appreciated the service I received and would recommend them in the future.