I have a pair of Hesh 3 that broke… I have a pair of Hesh 3 that broke after the warranty period was up and they couldn't replace but they gave me a 25% off coupon for a new purchase. I was glad they were able to do anything for me.

My thing is loyalty I was wondering why I could not get my product that I file for the claim for with Skullcandy. You lied and told me that you're going to give me a replacement you never did instead of you give me my placement for the product or try to give me something close to the product you want to give me 40% off that wasn't right so I recommend anybody that have your product y'all all lies

Great customer service! Thanks a ton =) Leng made the process straightforward and easy! I had an unusual situation with a pair of your headphones that I enjoyed quite a lot. Bought them in the UK, got home to the US, and had the headband snap violently and suddenly while putting them on. They got me taken care of, answered all of my questions, and made sure I got a replacement in what was probably the simplest way for all involved. Really appreciate all their hard work and professionalism, and how reassuring they were. Keep rocking guys!

Attentive and professional Service was attentive, quick and provided the information I requested in a professional and courteous manner. I appreciated the service I received and would recommend them in the future.

Jerwin was extremely helpful with… Jerwin was extremely helpful with helping me process a return/refund. I had a complex problem and Jerwin helped me with it while being supportive and understanding. I am happy with the resolution.