Skyler Smith
GBI would recommend Guardian interlock… I would recommend Guardian interlock based on my initial customer service experience. Tawana went above and beyond with helping me by answering all of my questions and concerns regarding payments, fees, installation etc.. I’m new to this situation and requirement of the state but Tawana (with ease) set up my account and booked installation on two separate vehicles on the date that worked best for me. She was a pleasure to have been helped by and I hope my experience with this company continues to be seamless as well. Thanks Tawna!
DARIAN MONTOYA
GBCode Alberto Torres and Selena made my experience great the company needs a better system. I called for a week left voicemails got only three call backs out of the five calls. My last call back was Alberto and finally after a week he was the only one to actually do his job! I got an appointment set up he had Selena call me I got my code and FINALLY got my car unlocked. So I like to thank them they’re employees who actually took the time to listen and help resolve my problem. They should both get a raise customer service people are getting lazier as time goes on just tries to pass their job onto someone else. Not them. They listened took the time to do what they needed to do to make sure I got my car unlocked literally got me taken care of faster than when I was on hold.
Anonymous
GBVery disorganized process Very disorganized process, appointment not seen at shop, shop opened late after appointment. Equipment not received. Made to feel like lower than life for having to get one installed by staff and guardian rep not very clear on set up appointment. As soon as installed had to go right back to have recalibrated.
Michael Gurule
GBTawana was amazing really helpful made… Tawana was amazing really helpful made the process easy
Shy
GBLinda was very professional Linda was very professional. She help me with concern and was able to find hey solution very quickly. Every time I talk to another representative they really give me a hard time but Linda made it very easy. She's highly recommended by me. -Shyniece