Quoted me the wrong price Quoted me the wrong price. Set me up with two wrong appointments, one being three thousand miles from me. But, was a decent price. Edit: From 2 stars to 5. Company reached out after having a few problems with them and gave me a great discount for wasting my time and misquoting prices. Everything has been resolved, couldn't be happier.

Mickey Mouse Design This device can’t tell the difference between food & alcohol.... being charged for an innocent violation up front is ridiculous... programming & design of the product is Mickey Mouse. Need to hire some real engineers instead of some back yard wanta be engineer. Driving & using this device continuously during a route presents a driving hazard & safe driving wasn’t a priority.

Ernie Ernie, from McAllen tx Always gives excellent service and always makes it convenient and efficient for me to take care of my interlock device. Any time I have had questions or concerns ernie has always been a phone call away.

Tawana was great Tawana was great, and I would highly recommend her to help anybody who doesn’t understand the system

***Updated -Amazing Customer Service UPDATE- After I wrote this review, Scarlett from Guardian reached out to me, she took the time to explain in greater detail their process. Within a few weeks after that Ezra contacted me to follow up. Both Ezra and Scarlett went above and beyond to resolve and amend my complaint. I will be not be switching to another company. The Interlock Company in Omaha technician Chris is absolutely amazing and provides superior customer service. This review pertains to Guardian Interlocks call in customer service and lockout policy... 2 hour phone wait time on a Sunday to get a lockout code because my car battery went dead and the devices data was full. Representative said to call back this morning for a code because the code would only allow me enough time to drive to get to the place it gets calibrated. Had to arrange to get my son a ride to school, am late to a clients all because my car battery went dead. Takes hour of wait time to get through to customer service. I'm switching to Draeger tomorrow. Most terrible experience with this device and this company.