New customer First time using back flip saw it on Facebook was a little sceptical but I took a chance glad I did the had a hard time finding my place but we stayed on the phone until he found me he was really nice I got estimate the next 24 hours later Amazon gift card I love this company I'm already on my second sell can't wait to clean house and sell. Thank you Back flip

So convenient and better than pawn shops It was very suspicious at first with the idea of someone coming and taking your valuable electronics but i'm glad i took the chance after seeing the reviews! The driver was very friendly and made me feel comfortable giving him my box of old stuff. I got an offer the same day when i expected it the following day! It was more than i expected and i got paid asap! Will definitely recommend them to people just trying to get rid of stuff and get paid for it

Nightmare come true. I got a quote about an iMac computer I was trying to sell for $310. Was completely honest about the condition sent it off and a timely manner, and was denied the amount they offered me for the computer without explanation then asked if I would like to pay them $5 to recycle it for me. When I told them I would like it return to me it was not shipped back to me for two and a half weeks after I contacted customer service four times. Since then they've uploaded the tracking information and it has been "delivered" to the wrong address, and they are not held accountable for it. I would not recommend this company to anyone that is wanting a legitimate sale. You be better off going to the Eco booth in the mall.

Exceeded Expectations! My first experience exceeded my expectations. Everything was easy from signing up, arranging a pickup to getting paid. I was also surprised by the generous offer I received for my things. Both the chat and live customer service was super helpful. I will use this service again to clear out the treasure I no longer need.

Very comfortable experience Very comfortable experience, the driver came to my house on time to pick up the package and take pictures. I received the offer about the next day, and the price was very reasonable. I chose the amazon gift card to receive the payment, and I received it immediately and redeem it smoothly. I am very happy to use the backflip and going to use it again soon.