Product works intermittently and Monnit… Product works intermittently and Monnit blames installer straight from EVP, “ you did not follow directions!!” Of course we did and then redid and then redid, their stuff still did not work. Now on RMA and of course a month or so out. Perfect way to share with end customer - incompetence at the executive level.

Does not work as advertised We have about 20k worth of Monnit sensors installed at a large cold storage facility. We have 44 sensors installed throughout the facility none of which are more than 150ft from the gateway. We have never gotten better than 30 sensors checking in at a time. We have worked with technical support multiple times to try to address this. We have pulled all the sensors, re-oreinted them, installed special antena. Again and again Monnit tells us that their equipment "just works" and that we must be doing something wrong. We have probably put $10k worth of labor into pulling sensors in and out of the freezer to try to get them to work. It's hopeless. They just don't work as well as advertised and Monnit refuses to admit it.

Tech is So Good I've Forgotten Her Name! When we started out, we definitely had some issues. but Monnit's tech staff is very good. I feel that I'm quite computer literate, but I was very thankful to have their staff help me out. I have to give my thanks to the entire staff, but I especially need to thank one person in general for not only helping me, but calling back at random times to make sure everything is okay. Here's the crux of the situation: It's been so long since I've had any trouble whatsoever, I don't remember her name!

If you're looking to be proactive and… If you're looking to be proactive and avoid potential disasters, you'll need temp sensors from Monnit. Look no further, they've saved us on numerous occasions! Their support staff is phenomenal as well and you'll feel comfortable dealing with them one-on-one.

Monnit's ALTA line has provided a… Monnit's ALTA line has provided a cost-effective solution for our facility to capture data and be alerted of potential issues. The network, sensors, and database are all quite simple to set up and there are plenty of resources available. The products are great!