I have had my phoenix automotive radio… I have had my phoenix automotive radio for a week now. Anytime I have an issue, your customer service has been outstanding. I had a video conference today regarding three issues, Shereena was amazing, clear and precise with her instruction. By far the best customer service I have dealt with. Thank you

KV phoenix Automotive Inc do not buy… KV phoenix Automotive Inc do not buy from them I spent $800 on a 12.1 touch screen radio that volume know don't work, Bluetooth does not work, been dealing with them a month now n won't send a new functional radio horrible customer service n robbed me out my $ unbelievable

Originally I wrote a review with 1… Originally I wrote a review with 1 star, I think they saw it and got back with me quick. They do have pretty bright people manning customer support that don’t know anything about the product. One of those bright people did a smart thing and ask someone that do know. I finally received the right cables. Was able to finally hook it up. Whatever is not compatible will make the system reboot It’s an android system so you can download it very thing you need from google play Can’t change the clock or the vehicle image on the main screen. It’s stupid to have a jeep compass on the screen when this is supposed to be for a tacoma

Excellent technical support after the sale. I purchased a really nice radio for my Ford F250. The install shop made an error. Support was great in helping Mr troubleshoot the problem. The service after the sale was excellent.

The technician was amazing!!! Meeting on Dec 5th at 400pm PST by wonmyung joo The technician was amazing! I had issues with the equalizer and together we found that I was attempting to set it in the wrong place. Also had an issue with the clock auto setting incorrectly and he directed me to the correct setting to resolve that in android. Very patient and very friendly tech support professional. I enjoyed working with him greatly!