WarrantyLife was easy to deal with WarrantyLife was easy to deal with. It's nice being able to go to a local store and not having to mail my phone in, especially since I live in a rural area with limited options. My only criticism is that they answer emails relatively late in the day but, besides that everything was smooth sailing.

Jay was awesome Jay was awesome! He has great customer service. He walked me through all the steps for registering my liquid screen protector. Before Jay's help I tried to figuring it out on my own with no luck. Jay pointed me to the correct app that's not listed on warranty information "asfalis". Thanks

Great Company to Work With!! This company was phenomenal. I bought a used S9+ from a terrible company called Swappa (story for a different time) and decided to purchase the protection warranty for $50. Ended up dropping my phone at work the other day and filed a claim at about 2PM. I paid my deductible and selected my preferred fix location in the greater Indianapolis area. By 2 PM the next day my phone had been dropped off and repaired, in its entirety, and I picked it up without having to pay anything else out of pocket!!! I would HIGHLY recommend this company and their services. They were very communicative, professional, and detail oriented.

Horrible experience. Bought this coverage along with a phone from swappa.com. The front screen glitched out and died after about 45 days. No damage to the device at all. I put in a claim and was denied because they "don't cover mechanical issues until 90 days after purchase" and "properly working devices don't just stop working". After they stopped responding, I submitted another ticket with the same info, but said it was dropped, because I was curious if they'd actually cover that. They just closed it with a fraud warning. 24 hours between each interaction, no phone number to call, unprofessional email responses pointing to conditions that aren't stated in the terms that I got when paying for the warranty... At least I had no issue getting a full refund from Swappa.

My mistake but they were great… I foolishly set my Galaxy S10+ on the floor while digging for a pan in my cupboard on Christmas Eve. A heavy stoneware item fell right on my screen blackening it. Warranty Life reimbursed me so that I could get a new screen. I am so glad I had the coverage and the process went well. Good customer service by Jonathan.