It does what is expected It does what is expected, however the ridges around the front glass could be a little higher (ie 2-3mm) and it would feel more secure.

Dockem will always have my support I have been using Dockem mobile accessories for a number of years now. I believe they make products that punch above their price points. Also, they are an American company which is a wonderful bonus. I ordered their saddle leather wallet slip case for my iPhone 11 Pro. Unfortunately, I didn’t realize I ordered the Pro Max version until it arrived in my mail box. Fortunately, dealing with their customer service was an A+ experience. They understood my situation and offered to send me the correct one with no questions asked. I wanted to send back the “mistake” but they insisted that I don’t waste my time doing that. However, I know a couple of people who have that size phone who could benefit from dockem’s workmanship of the case. So, hopefully it will still get some use. They are a great company to support and I will continue to do so as they support the mobile devices I attain.

Friendly help & great product Friendly help updating my account (new email and address). Wish I could have changed email myself. Third time I've ordered the Executive Sleeve. It lasts about two years with heavy daily use taking my phone in and out the sleeve many times a day. Ultra simple. Meets my needs perfectly.

The slots where the cards go needs to be relaxed more. The slots where the cards go is very, very, very tight. If it was able to be more relaxed that would help. I find it difficult to pull one card out since the slots are too rigid. I suggest relaxing them just enough that the cards can be removed without feeling as though it is a tug of war between my fingers and the slots.

Poor quality service - Great Product My wife ordered a case for her galaxy S10, she received a case for a S10+. I went and ordered it again, just cause I thought she checked the wrong box. I received the exact case. Quality control of shipping and product selection left much to be desired. Returning both cases. Ended up buying from Amazon b/c I knew better as to what I was getting. Update 2/12: After receiving the right case it fits and my wife loves it.