Excellent Product and Support I am a loyal repeat customer that buys the Seidio combos for all of my companies cell phones. They are durable and don't break like the others I have had before. We had one clip break (grabbed by the seat) and Seidio replaced it at no charge without any argument. I have recommended Seidio to my friends, many of whom have purchased them, and all of whom have been happy with the product!!

Customer service excellent but product only average Website clear and easy, ordering simple, and company stays in contact every step until product arrives. Product functions well but looks like a "flea market bargain". Microphone muted by waterproofing membrane but using a Bluetooth headset or ear piece solves that issue plus the phone stays locked in the holster where it is safe. The holster/belt clip locks so phone cannot be released unintentionally. The only difficulty is installing the case over the "silent switch" properly so switch functions once the case is assembled.... Not a big deal but it would have saved time if the instructions highlighted the need to check that function before completing the assembly.

Garbage Garbage, holster clips break, company says lifetime warranty but once they replace their poorly made product once and of course it breaks again they say too bad they already replaced it. I ended up going with SupCase Unicorn Beetle case and holstet combo, more rugged and much better quality over Seidio for LESS money! Nasty and rude customer service - keep your seidio junk mailing it back today!

Flawed Design I chose the Seidio over other less expensive units because of the company's reputation. When I received the Surface product and installed it on my Galaxy Edge, I quickly found that the case would not seal by "applying pressure near the seam" of the two halves. Now every time I remove the phone from the holster the two halves of the case separate causing the phone to slip out of the Surface and likely fall. Not worth the price premium.

OBEX Holster not reliable The buying experience has been OK. I bought an OBEX Holster (#3035) and it broke twice and I had to replace it - once under warranty and once because I bumped it against my car rather hard. My third one's mechanism to lock the belt clip to the holster does not hold in the lock position so the holster too easily separates from the belt clip.