Flawed Design I chose the Seidio over other less expensive units because of the company's reputation. When I received the Surface product and installed it on my Galaxy Edge, I quickly found that the case would not seal by "applying pressure near the seam" of the two halves. Now every time I remove the phone from the holster the two halves of the case separate causing the phone to slip out of the Surface and likely fall. Not worth the price premium.

Excellent Product and Support I am a loyal repeat customer that buys the Seidio combos for all of my companies cell phones. They are durable and don't break like the others I have had before. We had one clip break (grabbed by the seat) and Seidio replaced it at no charge without any argument. I have recommended Seidio to my friends, many of whom have purchased them, and all of whom have been happy with the product!!

Received OBEX waterproof in damaged condition submitted email to customer service and never heard back. OBEX waterproof cover blocks speaker on Galaxy Note 3 making phone useless while in cover. Did not intend to put phone under water, just want to avoid high moisture exposure during workouts but can't answer the phone while in the cover. Delivery time great. However, Received in damaged condition. S-pen hatch torn from cover. Looks like it had been shipped and returned. Submitted email to customer service and no response almost a week later. Probably won't order or recommend SEIDO. Cutting my losses and going elsewhere.

Garbage Garbage, holster clips break, company says lifetime warranty but once they replace their poorly made product once and of course it breaks again they say too bad they already replaced it. I ended up going with SupCase Unicorn Beetle case and holstet combo, more rugged and much better quality over Seidio for LESS money! Nasty and rude customer service - keep your seidio junk mailing it back today!

Customer service excellent but product only average Website clear and easy, ordering simple, and company stays in contact every step until product arrives. Product functions well but looks like a "flea market bargain". Microphone muted by waterproofing membrane but using a Bluetooth headset or ear piece solves that issue plus the phone stays locked in the holster where it is safe. The holster/belt clip locks so phone cannot be released unintentionally. The only difficulty is installing the case over the "silent switch" properly so switch functions once the case is assembled.... Not a big deal but it would have saved time if the instructions highlighted the need to check that function before completing the assembly.